FAQ

Frequently Asked Questions

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What is SmartDNS.pro?

SmartDNS.pro is a service that allows you to bypass geographical restrictions and access region-locked content.

How does SmartDNS work?

SmartDNS redirects DNS requests through our servers, enabling you to change your online location without altering your IP address.

What are the advantages of SmartDNS over VPN?

SmartDNS is faster than VPN as it doesn’t encrypt your entire traffic, making it ideal for streaming without buffering.

Which devices are supported by SmartDNS.pro?

Our service supports a wide range of devices, including Smart TVs, gaming consoles, computers, smartphones, and routers.

Can I access Netflix using SmartDNS.pro?

Yes, SmartDNS.pro allows you to unblock Netflix libraries from various countries.

How do I set up SmartDNS on my device?

Is SmartDNS.pro legal to use?

Yes, using SmartDNS is legal as it doesn’t involve downloading or distributing copyrighted content.

Will SmartDNS.pro affect my internet speed?

SmartDNS has minimal impact on speed because it doesn’t encrypt your traffic, making it faster than VPNs.

Can I switch between different regions?

Yes, you can easily switch between different regions to access content from various countries.

Do I need to install any software to use SmartDNS.pro?

No, you don’t need to install any software. Just change your DNS settings on the device.

What streaming services can I access with SmartDNS.pro?

You can access popular services like Netflix, Hulu, BBC iPlayer, Amazon Prime, and more.

Is my online activity protected with SmartDNS.pro?

SmartDNS does not provide encryption; it is designed for bypassing geo-restrictions, not security.

Does SmartDNS.pro work with my current internet provider?

Yes, our service works with any ISP.

Can I use SmartDNS.pro on multiple devices at the same time?

Yes, you can use the service on multiple devices simultaneously.

Is there a free trial available for SmartDNS.pro?

How do I cancel my SmartDNS.pro subscription?

You can cancel your subscription anytime through your account dashboard on our website.

Does SmartDNS.pro work worldwide?

Yes, our service works globally, allowing you to access content from any supported country.

Can SmartDNS.pro bypass ISP throttling?

No, SmartDNS does not bypass ISP throttling as it doesn’t encrypt your traffic.

Does SmartDNS.pro keep logs of my activity?

No, we do not log your browsing activity.

Can I use SmartDNS.pro on my gaming console?

Yes, SmartDNS.pro is compatible with gaming consoles like PlayStation and Xbox.

What happens if I encounter issues while using SmartDNS.pro?

Our support team is available 24/7 to assist you with any issues.

Do I need to reconfigure SmartDNS every time I use it?

No, once set up, it works automatically unless you change your network settings.

Can I use SmartDNS.pro in my home country?

Yes, SmartDNS.pro can be used to access content both in your home country and abroad.

What payment methods do you accept?

We accept credit cards, PayPal, and other major payment methods.

How secure is SmartDNS.pro?

While SmartDNS provides privacy by masking your location, it doesn’t offer encryption like a VPN.

What is the difference between DNS and SmartDNS?

SmartDNS specifically helps in bypassing geo-blocks, while regular DNS only translates domain names to IP addresses.

Can I use SmartDNS.pro for torrenting?

SmartDNS is not recommended for torrenting as it does not encrypt traffic.